Privacy policy

Last updated: 23 June 2025

At QUOS Group, we are committed to protecting your personal data and your privacy. This privacy policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

IF YOU ARE PURCHASING OR USING OUR SERVICES IN ANY WAY, PLEASE READ OUR TERMS OF SERVICE FOR DETAILED INFORMATION ABOUT THE BINDING LEGAL AGREEMENT BETWEEN YOU AND STEADYSUN.

Who we are

This website is operated by QUOS Group, a French simplified joint-stock company (SAS) with a capital of €326,809.

SIREN: 828 983 031 – RCS Chambéry

Registered office:
18 allée du Lac Saint André,
BP 40328,
73382 LE BOURGET-DU-LAC CEDEX – France

Website: www.steady-sun.com

Contact email: contact@steady-sun.com

What personal data we collect and why we collect it

We collect personal data through various interactions with our website and services:

Identity and contact data: name, email, phone number, job title, country, company name — for communication and service delivery.
Navigation data: IP address, browser type, device information, referral pages, time on site — for analytics and performance improvements.
Form submissions (contact, newsletter, webinar): to respond to your inquiries or register your participation.
Cookies and trackers: for audience measurement, session management, and personalization (see Cookies below).

Depending on the context, data processing (GDPR art. 6) is based on:

Your consent
In fulfillment of a contract (e.g., service request)
In compliance with legal obligations
Our legitimate interest to improve our services and site

We do not knowingly collect sensitive personal data (e.g., health data).

Contact forms

We use contact forms to allow users to reach us. Submitted data includes:

Name, email, message, company name, country
Occasionally: phone number, position

Retention: Contact form data is stored for up to 36 months for client service tracking, and not used for marketing unless consent is explicitly given (e.g., newsletter opt-in).

Cookies

Our website uses cookies to enhance your browsing experience and measure traffic. You can accept or refuse cookies via our banner or through your browser settings.

Our website uses cookies and similar technologies for the following purposes:

Essential cookies (required for site functionality)
Analytics cookies (Google Analytics with consent – pages visited, time spent, clicks…)
Marketing cookies (via embedded content or external platforms)

No cookie will be stored without your prior consent (except essential cookies).

Cookie duration: max 6 months.

Analytics

We may use:

Google Analytics (GA4) to measure traffic and interactions
These tools collect anonymized data such as page views, bounce rate, and location approximations

You can opt out via our cookie consent banner or browser extensions.
Google’s privacy policy: https://policies.google.com/privacy

Who we share your data with

We only share data with trusted third-party providers under GDPR-compliant agreements:

Provider	Purpose	Headquarters location	Link to privacy policy
Kinsta	Website hosting	US	Kinsta
Brevo	Emailing & newsletters	France	Brevo
Google (Analytics)	Web analytics	US	Google
Elementor	plugins	Global	Elementor
Usercentrics	Cookie consent management	Germany	Usercentrics
Rank Math SEO	SEO plugins	India	Rank Math SEO
TranslatePress	Website traduction	Romania	TranslatePress

We never sell your data.

Some of our service providers are located outside the European Union (e.g. in the US or UK). We ensure that all such transfers comply with GDPR via:

Standard Contractual Clauses (SCC)
Adequacy decisions (e.g., UK)
Providers adhering to Data Privacy Framework (e.g., US)

How long we retain your data

Type of data	Retention period
Contact form submissions	Up to 36 month
Newsletter subscriptions	Until unsubscribed or inactive for 3 years
Analytics data	2 years
Webinar registration	12 months
Legal/commercial data	Up to 10 years (invoices, contracts)

How we protect and store your information

We maintain reasonable administrative, technical, and organizational safeguards designed to protect against loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the personal data that we collect from you. We restrict access to personal data collected about you to our employees, contractors, and certain third-party service providers as discussed above. Please note, however, that no website or storage mechanism, including the Services, can guarantee 100% security.

Generally, we store your personal data for as long as we need it for the purposes described in this Policy. We may retain certain personal data for longer periods to comply with our legal and regulatory obligations, for the purpose of fraud monitoring, detection and prevention, and for our tax, accounting, and financial reporting obligations.

Children

We do not knowingly collect personal data from children under 13, or any higher minimum age in the jurisdiction where the child resides. If we learn that we have collected any personal information from a child under the applicable minimum age, we will take reasonable steps to delete such information. Parents or guardians who believe that their child has submitted personal information to us and would like to have it deleted should contact us at contact[@]steady-sun.com.

What rights you have over your data

You may request to:

Access the personal data we hold about you
Correct or delete it
Object to or restrict its processing
Withdraw your consent at any time
Receive a copy (data portability)
File a complaint with CNIL (France’s data authority)

To exercise your rights: contact[@]steady-sun.com

If you believe your data rights are not being respected, you may file a complaint with the French Data Protection Authority (CNIL):
https://www.cnil.fr/en